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Working one-on-one, you really become a team with your patient.
– Vanessa, Private Duty Nurse
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CRM Product Manager (Remote)

Job Details

Requisition #:
196063

Location:
Atlanta, GA 30339

Category:
Business Operations

Salary:
$100,000 - $120,000 per year

Position Details

Position Overview
The CRM Product Manager is responsible for the development, integration, and implementation of the CRM system that fits the needs of Aveanna’s Business Development Team.

Essential Job Functions
Responsible for implementing and maintaining the effectiveness of our CRM system.
Partner with leaders in identifying process improvement and technology solutions that will meet the team’s needs and priorities.
Train and develop employees on the CRM system.
Provide daily support to users of CRM system.
Work with teams as a Subject Matter Expert to analyze the technical impacts and to propose technical solutions.
Actively lead and participate in change management lifecycle, including implementation, testing, and support.
Proposed initiatives and identify new product development and enhancements to assure we are positioned for success.
Act as a technical expert for the CRM Product, overseeing and approving the major technical decisions.

Requirements
CRM product management experience
Must have experience managing business requirements through all phases of the development lifecycle
Must be able to facilitate meetings and workshops, keeping participants engaged, attaining outcomes and deliverables
Technical skills
Healthcare experience preferred

Preferences
Zoho experience

knowledge of Trella Marketscape

Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all times
Must possess a strong sense of urgency and attention to detail
Excellent communication skills both written and verbal
Proven ability to work independently at times and within a team
Demonstrated ability to prioritize multiple tasks to meet deadlines
Demonstrated ability to interact in a collaborative manner with other departments and teams

Physical Requirements
Must be able to speak, write, read and understand English
Must be able to travel
Must be able to lift 50 pounds
Prolonged walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Must have strong sense of smell and touch

Environment
Performs duties in an office environment during agency operating hours
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Apply

Why work for Aveanna?

  • Thorough training
  • Flexible schedules
  • Electronic charting
  • Access to a clinical supervisor 24/7
  • Tuition Reimbursement
  • Advancement opportunities
  • Weekly pay via multiple payment options