Therapy Client Services Coordinator

Therapy Client Authorization Coordinator (CAC)    $750.00 Sign On Bonus**

Location: Englewood, Co

Setting: Office setting

Schedule: Mon-Fri

Compensation: $21-23.00 per hour

Aveanna Healthcare is a pre-eminent pediatric therapy provider, specializing in short-term to acute care therapy services to children from birth to age 21. We provide therapy services in the outpatient clinic and home settings, along with private duty nursing and medical supplies, when necessary.   

The Client Authorization Coordinator (CAC) is a position built on Aveanna’s core values and involved interaction  between office and field personnel with the objective of exceeding our “Five-C’s” Operating Principles while focusing on best business practices to ensure the office not only meets, but surpasses financial goals that are set. The CAC is responsible for the management of the authorization process and ensuring our patients and therapists do not have any administrative obstacles to overcome in Aveanna’s effort to revolutionize how care is delivered, one patient at a time.   

Our Mission:  

To revolutionize the way pediatric healthcare is delivered, one patient at a time.  

Position Responsibilities: 

• Tracks and Submits Evaluations, Re-Evaluations and Physician Orders to their respective signing physician. 

• Tracks and Submits necessary clinical documentation to respective physicians  

• Tracks and Submits discharge orders. 

• Tracks and Submits all necessary information to the patient’s insurance company. 

• Communicates to all appropriate staff when orders/authorizations received. 

• Adheres to GLS SOPs for orders and authorizations. 

• Conducts initial insurance verification to ensure referral has the appropriate funding source. 

• Communicates all therapy referrals to Therapy CSC after conducting initial insurance verification. 

• Notifies appropriate supervisor when therapy orders are outside of acceptable collection time. 

• Documents and ensures accurate information within Aveanna-based software the status of Evaluation and Treatment orders, TP-1, TP-2, Plan of Care, and Authorizations. 

• Communicates and coordinates with appropriate departments when necessary paperwork is needed from respective physician’s offices. 

• The CAC handles additional or necessary job duties as needed  

Full Time Benefits include:  

• Medical, Dental and Vision Insurance  

• Short and Long Term Disability  

• Company paid Life Insurance  

• FSA and HSA plans  

• 401K with employer match  

• Employee Stock Purchase Plan 

• Generous paid vacation plans  

• Advancement Opportunities 

Qualifications: 

• College degree preferred. 

• Demonstrate leadership capabilities with ability to manage and place multi disciplined health care staff. 

• Public relations ability, interpersonal skill, professional telephone manner. 

• Organized, flexible, attention to detail. 

• Knowledge of health care preferred. 

• Business decorum and appearance. 

• Supportive of team concept.  

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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