Client Relations Associate

Requisition #:

195676

Location:

Dallas, TX 75201

Category:

Client Services

Salary:

$19.23 - $21.63 per hour

Position Details

Position Overview
The Client Relations Associate is responsible for educating clients on produces and services provided by the organization. This position will also help coordinate and execute delivery of care with local teams, as well as selling or introducing new corporate products or services to established clients/patients.

Essential Job Functions
Make outbound calls to clients
Coordinate service or product delivery with local teams
Supporting the reseller communication channel throughout the sales interval.
Attend sales group meeting
Document activity in Customer Relationship Management system (CRM)

Requirements
Bachelor’s degree in Business, Healthcare, or related field; equivalent work experience may be substituted in lieu of degree
Proficient typing skills
Must have a valid driver’s license and driving record that meet company standards

Preferences
N/A
 
Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all times
Proficient in Microsoft suite of products including Outlook, Word and Excel
Must possess a strong sense of urgency and attention to detail
Excellent communication skills both written and verbal
Proven ability to work independently at times and within a team
Demonstrated ability to prioritize multiple tasks to meet deadlines
Demonstrated ability to interact in a collaborative manner with other departments and teams
Ability to act with Aveanna’s Vision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence

Physical Requirements
Must be able to speak, write, read and understand English
Must be able to travel; company does not provide vehicles or transportation
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
 
Environment
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.