Working one-on-one, you really become a team with your patient.
– Vanessa, Private Duty Nurse
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Intake Coordinator

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Job Details

Requisition #:
199348

Location:
Worcester, MA 01604

Category:
Administrative/Clerical

Salary:
$55,000.00 per year

Position Details

FIND YOURSELF HERE. 

Aveanna is compassion and passion rolled into one inspired purpose. It’s anything you want to find and everything you’re looking for. It’s a place where caring is more personal, because it happens right in the comfort of home. Come see what’s waiting for you when you come to Aveanna. 

We’re a company built on compassion, excellence in care, and a commitment to the families we’re privileged to serve. If you like making a difference, you’ll love working at Aveanna. We’re glad you’re here. 

We are currently seeking an Intake Coordinator who will be responsible for processing patient referrals from a variety of referral sources, including but not limited to hospitals, doctor’s offices, rehabs, assisted living facilities. The Intake Coordinator will work directly with branches and leadership to timely and effectively coordinate patient care.  

Requirements

RESPONSIBILITIES:
  • Uphold Aveanna’s Core Values
  • Manage multi-line phone system, including answering and transferring calls
  • Follow up with referral sources timely
  • Enter referrals into the system
  • Address and resolve new patient intake issues
  • Generate and review reports (daily, weekly, monthly, as needed)
  • Prioritize tasks from supervisors and managers
  • Communicate effectively with all levels of the organization
  • Perform additional duties as assigned

REQUIREMENTS:

  • High school diploma/GED and college degree
  • Availability for after-hours on-call schedule
  • Proficiency in Microsoft Office and typing skills
  • Effective communication skills
  •  

QUALIFICATIONS:

  • Strong communication skills (telephone, email, in-person)
  • Skilled in data entry and process management
  • Self-motivated, results-oriented, and able to interact with all organizational levels
  • Strong analytical, judgment, and problem-solving abilities
  • Proficient with Microsoft Windows, Word, Excel, and PowerPoint
  • Professionalism and confidentiality in handling responsibilities
  • Ability to manage multiple competing priorities in a fast-paced environment
  • Client-focused with strong interpersonal skills for dealing with internal and external clients
  •  

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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Why work for Aveanna?

  • Thorough training
  • Flexible schedules
  • Electronic charting
  • Access to a clinical supervisor 24/7
  • Tuition Reimbursement
  • Advancement opportunities
  • Weekly pay via multiple payment options

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