Client Service Supervisor- Scheduling/Recruitment

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We are currently seeking a Home Health Scheduler to manage the schedules of our caregivers in accordance with patients’ needs. The Home Health Scheduler is primarily responsible for management of the recruitment, hiring, staffing and scheduling of caregivers that meet the patient’s needs. Responsible for collaborating with the clinical team, operations and executive leadership in performance management of the field staff.

 
RESPONSIBILITES:

• Maintains a current awareness of the abilities and limitations of each field/external staff member.
• Maintains an active involvement in issues of cost containment; effectively utilizes nurses when assigning cases.
• Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
• Demonstrates an active and positive role in evaluating staff performance
• Maintains an excellent rapport with patients and caregivers and effectively promotes harmonious interpersonal relationships.
• Coordinates staffing needs according to branch location guidelines
• Manage and maintain staffing schedule according to branch location guidelines
• Coordinate work schedules by allocating employees in shifts and positions
• Coordinate shift back-fill activities in the event of caregiver tardiness or absences
• Be primary point of contact with patient family regarding staffing schedules
• Participates in location recruiting activities including identifying, scheduling, and interviewing potential candidates.

REQUIREMENTS:

• High school diploma/GED and a college degree
• Must be able to work after hours on-call schedule
• Proficient Microsoft Office skills
• Proficient typing skills 

PREFERENCES:

• One (1) year previous office work experience a plus Healthcare experience a plus
• Previous recruiting experience

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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