Agency Respite Staffing Coordinator

Requisition #:

202511

Location:

Woodland Hills, CA 91367

Category:

HR

Salary:

$20.00 - $22.00 per hour

Position Details

Position OverviewThe Agency Respite Staffing Coordinator is responsible for recruiting and hiring qualified care providers that meet client needs, but are also a good fit for the company. The position requires searching for, interviewing, researching, hiring, onboarding and scheduling of new staff members. Tasks also include working with referral sources to determine staffing needs, developing and implementing improvements to the process of recruiting candidates and ensuring their location staffing levels are steady and sufficient. The Agency Respite Staffing Coordinator is also responsible for interacting with clients to determine scheduling and any other case specific needs.
Essential Functions and/or Duties
Recruiting:Creates and responds immediately to daily phone calls, e-mails and messages from all recruiting sources; contacts potential candidates via email, phone and/or texts same day, multiple attempts (morning, lunch, end of day)
Checks recruiting system for new applicants each day; e-mails and calls all qualified candidates same day; documents and maintains applicant information in recruiting system including status changes
Schedules all qualified applicants for next steps, if appropriate, during first conversation with candidate when possible
Makes additional contact attempts to all previous active candidates that have not been reached to date
Calls through both the list of active caregivers not billing hours and the list of previous employees each week, makes a minimum of twenty-five (25) calls per week
Staffing/Scheduling:Manages the staffing needs of the client as dictated by the client
Maintains accurate system for tracking staff availability and staffing assignments
Creates, updates and distributes client schedules in a timely manner
Works with field staff and families to accommodate the best staffing match for the client
Maintains accurate client and employee information including demographics and preferences
Informs families of unexpected schedule changes and/or unstaffed shifts as soon as they occur
Collaborates with the Agency Respite Manager to addresses employee call-outs, tardiness and other personnel issues
Builds strong relationships with families, staff and referral sources
Communicates staffing needs to the Agency Respite Manager
Participates in the on-boarding process as appropriate; including follow up with candidates to assist with getting them through the hiring process
Participates in marketing and development activities for clients, referral sources, and community outreach
Maintains active involvement with issues of cost containment, effectively utilizing staff within guidelines
Assists with human resources, payroll and other administrative duties as assigned
Demonstrates knowledge and adherence to Aveanna policies and procedures
Utilizes reports and collaborates with the Agency Respite Manager to ensure that processes and workflows provide excellent customer service and efficiency

RequirementsHigh school diploma or GED
One or two years in recruiting or scheduling capacity
Must be able to work rotating after hours on-call schedule
Proficient Microsoft Office skills
 
Preferences
Bachelor’s Degree
One year of home care experience  or related field
Bilingual a plus

Other Skills/Abilities
Must be able to adhere to confidentiality standards and professional boundaries at all times
Ability to remain calm and professional in stressful situations
Ability to multi-task
Attention to detail
Time Management
Effective problem-solving and conflict resolution skills
Excellent organization and communication skills
Leadership skills
Quick-thinking and astute decision making skills

Physical Requirements
Must be able to speak, write, read and understand English
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Must have visual and hearing acuity

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.