Registered Dietitian Clinical Liaison Sales Support

Position Overview
The Clinical Liaison Sales Support is an RD or diet tech who is a member of our clinical sales team and works with our referral sources in assisting discharge planners, providers, clients and their families with the transition to home-based care for enteral nutrition and other medical supplies. The Clinical Liaison Support role uses their clinical knowledge to ensure a positive outcome for the clients, families, and referral sources. This is an entry-level position to learn the enteral home care industry and support the growth of Aveanna Healthcare.

Essential Job Functions

• Meet with providers (case managers, physicians, RNs, RDs, etc.) on a daily basis to assist in processing referrals and ensuring patients receive what they need.
• Check on status of new and existing patients, provide instructions on pumps, ensure patient and/or caregiver knows what to expect while on service.
• Complete documentation for new patient referrals; work with patient care team to ensure we have all appropriate paperwork to set up a patient on service
• Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.
• Interface with physicians, dietitians, and case managers to clarify and manage patients’ home feeding regimen.
• Respond and follow up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.
• Assist with special projects as assigned.
• Assist respective sales team peers in reaching start of care goals.
• Provide education and/or deliver supplies to patient homes upon request.

Requirements

• Current RD or  DTR license/credentials in the state or states where you will be working
• Knowledge and understanding of compliance with adherence to regulations
• Associate or Bachelor degree from state accredited program
• Ability and willingness to travel locally
• 1-2 years of clinical experience preferred 
• Prior Sales experience preferred

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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