Home Health Scheduler Team Coordinator

Position Overview

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator to join our dynamic home health care team. The Team Coordinator plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.

Essential Job Functions:

• Oversees scheduling and coordination.
• Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
• Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
• Support ongoing operational missions such as branch performance, retention and business growth
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPPA and Data Privacy Practices
• and regulation.

Aveanna Healthcare Offers:

• 401(k) with match
• Health, Dental and Vision Benefits for employees at 30+ hours
• Tuition Discounts and Reimbursement
• PTO, Sick Time, and Paid Holidays

Requirements:

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred:

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience
• Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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