Medical Records Clerk (IN OFFICE)

Start Date: 12/7/26

Pay: $17.00/HR

Schedule: Monday - Friday/ 8-5am CT

As a Medical Records Specialist, you’ll ensure incoming medical records, referrals, faxes, and electronic documentation are accurately reviewed, matched to the correct patient, classified, and routed for timely processing. This role requires strong attention to detail, accuracy, productivity, and confidentiality.

Our Mission: To revolutionize the way homecare is delivered, one patient at a time.

What You'll Do

• Review and process incoming medical records, referrals, faxes, and electronic documentation.

• Match documentation to the correct patient and verify key demographic and payer information.

• Review and validate patient accounts in Brightree to prevent duplicate or incorrect records.

• Classify, tag, upload, and route documentation to the appropriate department or workflow.

• Identify incomplete, urgent, nonstandard, or conflicting documentation and escalate or route as appropriate.

• Maintain accuracy and productivity while processing a high volume of documentation.

• Meet established quality and turnaround-time expectations and participate in workflow improvements and cross-training.

• Protect patient information and maintain confidentiality.

The Right Fit Is

• Detail-oriented, organized, and comfortable working with high-volume documentation.

• Able to identify discrepancies, prioritize time-sensitive work, and make sound decisions.

• Strong computer and data-entry skills with the ability to learn new systems and workflows.

• Able to work independently while collaborating effectively with a team.

• Previous experience in medical records, healthcare administration, patient intake, referrals, DME, insurance verification, or a related healthcare environment is preferred.

• Experience with electronic health records, patient management systems, or document imaging is a plus.

Onsite Operational Support:

In addition to primary job duties, this role supports branch operations and compliance by:

• Maintaining an organized office environment

• Monitoring enteral formula storage temperatures per safety standards

• Conducting routine safety checks (including fire extinguisher inspections)

• Managing inventory of supplies and equipment

• Maintaining clean and dirty equipment areas per health protocols

• Assisting customers, vendors, and surveyors during visits

Position Qualifications

• High school diploma or GED required.

• Strong attention to detail, organizational, communication, and data-entry skills.

• Ability to manage multiple priorities while meeting deadlines.

• Ability to maintain confidentiality and follow company policies, healthcare privacy requirements, and quality standards.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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